We may collect the following information when you interact with us:

• Your name
• Contact details (email, phone number)
• Shipping and billing information
• Order and transaction details
• Device and usage data (IP address, browser type, etc.)
• Customer support interactions

We collect your personal information to:

• Fulfill and deliver your orders
• Process payments securely
• Communicate with you about your order or inquiries
• Provide customer support
• Send marketing updates (if you opt in)
• Comply with legal obligations

We only share your personal information with trusted third parties as needed to operate our business, including:

• Shopify (our store platform)
• Payment processors (e.g., Stripe, Afterpay)
• Shipping and logistics providers
• IT and customer service providers

We do not sell or rent your personal information to anyone.

We take reasonable steps to protect your information using SSL encryption, secure servers, and limited access protocols. Your data may be stored in New Zealand or internationally via Shopify's infrastructure.

You have the right to:

• Access a copy of the personal information we hold about you
• Request corrections to your personal data
• Request deletion (where applicable)
• Opt out of marketing communications at any time

To make any requests, please email us at admin@choicelivingnz.com.

Because our store is powered by Shopify, your personal data may also be processed by them. Learn more by visiting the Shopify Privacy Policy.

We may update this privacy policy as needed. When we do, we’ll update the “Last updated” date and notify you if legally required.

If you have questions or concerns about this policy or your data, contact us at admin@choicelivingnz.com.